Warranty

1-Year Manufacturer Warranty Overview:

Terms and Conditions:

Coverage Period:
Product covered for one (1) year from the original invoice date under normal residential use.

Scope of Coverage:
Warranty includes defects in workmanship and materials; excludes damages from misuse, negligence, and wear and tear.

Upholstery Product Warranties:

• Mechanism, wood, metal frame, and electric systems covered for one year.
• Case/remotes materials warranty for one year.
• Limited warranty on wood against seam failure and major cracking.
• Plastics warranty excludes pilling and fading due to overexposure to sunlight/weather.
• Metal warranty against welding seam failure and material defects for one year.

Warranty Limitations:

• Exclusions: commercial use, inadequate maintenance, misuse, abuse, shipping damage, and more.
• No express warranties beyond those stated.
• Consumer rights vary; statutory rights applicable.

Claim Procedures:

• Defective claims within one year from the invoice date.
• Missing parts claims within 2 days of receiving merchandise.
• Defective merchandise must be returned in original packaging.
• Inspection by original warehouse or representative; pictures and invoice copy required.

Fees and Charges:

• $150/hour charge with a minimum 2-hour inspection.
• Full payment required before start of work; storage fees for items left at facility.
• Shipping costs the customer's responsibility unless otherwise instructed.

Claim Rejection and Extended Warranty:
Rejected claims may be covered by Extended Warranty; inquire at sales@djunlimitedsupply.com.

Note: Retain invoices for a minimum of one year for warranty purposes. Warranty is not transferable between units or buyers.